Career Opportunities

Primary Responsibilities

Lead project and pre-launch meetings to review and communicate development details with production, mechanical, and Quality Assurance staff, as well as different levels of management; Maintain and nurture customer and vendor relationships by consistently demonstrating superior customer service skills

Establish and communicate project objectives, timelines, and performance standards within boundaries of company policies and approved contract specifications.

Gather project details from varied internal and external sources, and effectively communicate all details to internal team in an organized and strategic manner

Update internal team with project readiness by closely tracking and monitoring availability of all approved documentation and product/components; Micro-manage multiple projects simultaneously, using formal project planning techniques

Prepare and publish internal comprehensive reports detailing timelines, project progress, schedules, and any changes

Document and communicate all necessary Special Work Orders (SWO) to sales team, which will encompass any overtime, materials, or changes not documented during the original quoting process

Review and approve customer sales orders to ensure accuracy against current quote, prior to submission to accounting, if needed.

Monitor project progress against original plan, to ensure necessary measures are taken to meet on-time delivery ; Requisition special project supplies and consumable materials if needed

Investigate discrepancies/issues pertaining to planning/production department(s), and be available to offer detailed Corrective and Preventative Actions (CAPA) if necessary

Work with internal receiving department and vendors/customers, to (1) provide detailed and strategic inbound delivery schedules, (2) to ensure a balanced in-out flow of materials in the warehouse, and (3) to target zero line down time due to material run-outs.

Work with internal shipping department to provide project-specific shipping instructions, delivery dates, and special trailer requirements if necessary (ex-team drivers, temp-tale needs, etc)

Ensure timely follow ups with customers on all status updates and/or requests

Monitor and communicate all obsolete or slow moving materials to appropriate parties for possible disposition or storage fees

Maintain and distribute accurate internal and external reports to all levels of management; Maintain and customer-based databases and systems as required